Privacy Policy
Effective Date: 23 September 2026
Itara Energy Solutions (“Itara Energy Solutions”, “Itara”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or interact with our website:
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website, including when you:
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Submit a contact or enquiry form
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Request a quotation or consultation
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Request information about our products or services
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Communicate with us by email
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Subscribe to newsletters or marketing communications
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Submit project or business requirements
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Otherwise communicate with Itara Energy Solutions through the website
Depending on the nature of your interaction, this information may include:
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Full name
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Company or organization name
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Job title or designation
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Email address
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Telephone or mobile number
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Country or location
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Project or business requirements
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Information contained in your enquiry or communication
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Any other information you voluntarily choose to provide
We may also automatically collect certain technical information when you visit our website, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Date and time of visits
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Referring website or source
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General website usage information
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Other technical information collected through cookies or similar technologies
2. How We Use Your Information
We may use the information we collect for legitimate business and operational purposes, including to:
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Respond to enquiries and requests
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Provide quotations and consultations
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Understand your project or business requirements
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Provide information about our products and services
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Communicate with you regarding requested services
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Manage business relationships
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Improve our website, services, products, and customer experience
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Monitor website performance and security
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Prevent fraud, abuse, unauthorized access, and other security incidents
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Maintain business and administrative records
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Comply with applicable laws, regulations, and legal obligations
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Send marketing or promotional communications where permitted by applicable law
We will not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, maintain security, and improve user experience.
Cookies may be used for purposes such as:
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Essential website functionality
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Website security
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Analytics and performance measurement
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Remembering preferences
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Understanding website traffic and visitor behavior
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Marketing or advertising, where applicable
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some parts of the website.
Where required by applicable law, we may request your consent before placing non-essential cookies or similar technologies on your device.
4. Analytics and Third-Party Services
We may use third-party service providers to help us operate, analyze, secure, and improve our website and business operations.
These services may include website analytics, hosting, security, communication, forms, advertising, social media, or other technology services.
Third-party providers may process certain information in accordance with their own privacy policies and terms of service.
Where applicable, third-party services may collect information through cookies, tracking technologies, pixels, or similar mechanisms.
We encourage users to review the privacy policies of relevant third-party providers for further information about how they process personal information.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share personal information with trusted third parties where reasonably necessary for legitimate business purposes, including:
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Website hosting and technology providers
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IT and cybersecurity service providers
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CRM and business management platforms
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Email and communication service providers
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Analytics providers
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Professional advisers, consultants, auditors, or legal advisers
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Contractors, suppliers, or project partners where necessary to respond to or deliver a requested service
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Government authorities, regulators, courts, or law enforcement agencies where required or permitted by law
Third parties receiving personal information are expected to process such information appropriately and, where applicable, in accordance with contractual or legal requirements.
6. International Data Transfers
Because we may work with international technology providers, suppliers, consultants, and business partners, your personal information may be processed or stored in countries other than the country in which you reside.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data protection requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain legitimate business records, resolve disputes, enforce agreements, comply with legal obligations, or protect our legitimate interests.
The retention period may vary depending on the type and nature of the information and the purpose for which it was collected.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no internet transmission, website, electronic storage system, or security mechanism can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
9. Your Rights
Subject to applicable laws and regulations, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where legally permitted
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Request restriction of certain processing activities
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Object to certain processing activities
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Withdraw consent where processing is based on consent
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Request information about how your personal information is processed
To exercise applicable rights or make a privacy-related request, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted by applicable law, we may contact you regarding products, services, projects, industry information, events, or other business communications that may be relevant to you.
You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.
Please note that you may still receive essential transactional, administrative, or service-related communications where necessary.
11. Information Submitted Through Forms
Information submitted through forms on our website may be used to respond to your enquiry, prepare quotations, evaluate project requirements, provide requested information, or otherwise communicate with you regarding our services.
Please do not submit confidential, highly sensitive, or proprietary information through a website form unless specifically requested and appropriate security measures have been established.
12. Links to Other Websites
Our website may contain links to third-party websites, platforms, or social media services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit through links provided on our website.
13. Children’s Privacy
Our website and services are intended primarily for businesses, professionals, organizations, and other general users.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
14. Business and Project Information
Because Itara Energy Solutions provides consulting, engineering, EPC, infrastructure, equipment supply, and energy-related services, visitors may voluntarily provide business, technical, project, or commercial information when requesting our services.
We will handle such information for the purposes for which it was provided and take reasonable measures to protect it.
However, unless a separate confidentiality or non-disclosure agreement is in place, submission of information through the website should not be considered a guarantee that such information will be treated as confidential or proprietary.
15. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page and the “Effective Date” will be updated accordingly.
We encourage you to periodically review this Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
Itara Energy Solutions
Email: info@itara-energy.com
Location: Dubai, United Arab Emirates
For privacy-related enquiries, please include sufficient information to help us understand and respond to your request.
17. Governing Law
This Privacy Policy shall be interpreted and applied in accordance with the applicable laws and regulations governing Itara Energy Solutions and its operations.
Where applicable, privacy and personal data processing activities will be conducted in accordance with relevant UAE data protection and privacy requirements.
Last Updated: 23 September 2026
© 2026 Itara Energy Solutions. All Rights Reserved.